Privacy Policy — Optimum Fragrances
Last updated: July 2026
Your privacy matters to us. This policy explains what information we collect when you shop with Optimum Fragrances, how we use it, and the choices you have. The short version: we collect only what we need to fill your order, and we never sell your personal information.
What We Collect
When you place an order, we collect:
Your name and shipping address — to deliver your order
Your email address — to send your order confirmation and tracking info
Your order details — what you purchased, so we can pack it and help with any issues
We do not see or store your credit card number. Payments are handled securely by our payment processor (see below).
How We Use Your Information
We use your information only to:
Process and ship your order
Send you order confirmations and shipping/tracking updates
Respond when you contact us with a question or claim
Keep records we're required to keep for taxes and accounting
We do not send marketing emails, and we won't add you to any mailing list. If that ever changes, it will be opt-in only, and we'll update this policy first.
Who We Share It With
We share your information only with the services needed to run the shop:
Big Cartel — our e-commerce platform, which hosts this store and processes orders (their privacy policy)
https://www.bigcartel.com/privacy
Stripe — our payment processor, which handles your card securely (their privacy policy)
https://stripe.com/privacy
USPS, UPS, and our shipping-label provider — who receive your name and address to deliver your package
That's it. We never sell, rent, or trade your personal information to anyone.
Cookies
Our store uses the basic cookies Big Cartel needs to make the site work — things like keeping items in your cart during checkout. We have not added any advertising trackers or third-party analytics.
How Long We Keep It
We keep order records (name, address, email, purchase history) as long as needed for customer service, taxes, and legal requirements. We don't keep anything longer than we have to.
Your Rights
You can contact us at any time to:
See what personal information we have about you
Correct anything wrong
Delete your information (except records we're legally required to keep, like completed order records for tax purposes)
Just email us, and we'll take care of it — no forms, no hoops.
Children's Privacy
Our store isn't directed at children under 13, and we don't knowingly collect their information.
Changes to This Policy
If we add new tools or services that affect your data (like a newsletter or analytics), we'll update this policy and change the date at the top.
Questions?
Email us anytime at jcloptimumfragrances@gmail.com — we're happy to answer any privacy questions or handle a data request.